Associate Process Specialist - Finance Ops
Digi-Key Corporation (company site, opens in a new tab)KarnatakaHybridDirect career pageEst. 4–6 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and resolve Accounts Receivable inquiries via phone, email, and web chat providing timely customer support.
- Process and apply customer payments accurately while maintaining account records and supporting collections activities to keep accounts current.
- Monitor accounts for holds and fraud, ensure compliance with data privacy and financial controls, escalate complex cases, and contribute to process improvements.
Minimum Requirements
- Working knowledge of Accounts Receivable processes including invoice and payment reconciliation and collections.
- Familiarity with ERP/accounting systems such as Oracle, SAP, or similar platforms preferred.
- Strong verbal and written communication skills for handling customer interactions across multiple channels.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in fast-paced finance operations with multichannel customer service responsibilities.
- Detail-oriented with ability to follow SOPs, knowledge articles, and compliance requirements consistently.
- Proactive in identifying process gaps and contributing to operational improvements in Accounts Receivable functions.