ServiceNow Principal Lead
Ameriprise Financial (company site, opens in a new tab)9–12 yrsNoidaOn-siteDirect career pageEst. 25–40 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead design, development, and implementation of ServiceNow solutions focusing on ITSM modules and integrations.
- Manage and guide a team of developers ensuring coding standards, Agile adoption, and quality control.
- Collaborate with Business Analysts to translate business requirements into technical solutions and lead continuous improvement initiatives.
Minimum Requirements
- 9-12 years of experience in software development with at least 4 years in technical leadership roles.
- Bachelor’s degree in computer science, engineering, business, or comparable studies.
- ServiceNow Administrator and Developer Certifications required; HRSD and GRC Micro Certifications preferred.
- Experience with ServiceNow ITSM modules including Incident Management, Problem Management, Change Management, CMDB, GRC, HRSD, and SOAP/REST integrations.
Ideal Candidate Profile
- Experienced leader with a proven track record managing ServiceNow development teams and driving Agile methodology adoption.
- Strong technical expertise in ServiceNow scripting (JavaScript, Angular JX, Jelly, XML) and ITSM module implementation and integration.
- Ability to identify implementation issues, recommend improvements, and maintain up-to-date knowledge of evolving ServiceNow capabilities, particularly GRC and HRSD.