Deputy Manager - Field Sales - Client Servicing - Chennai(5)
TradeIndia (Infocom Network Ltd) (company site, opens in a new tab)1–5 yrsChennaiOn-siteDirect career pageEst. 5–10 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and build trusted relationships with assigned clients as their primary contact through regular communication and visits.
- Drive client retention by ensuring timely contract renewals, minimizing churn, and monitoring client satisfaction and engagement.
- Identify and execute upselling and cross-selling opportunities while coordinating with internal teams and maintaining accurate CRM records.
Minimum Requirements
- 1 to 5 years of work experience in sales or client servicing roles.
- Strong communication and negotiation skills mandatory.
- Experience in key account management, client servicing, retention, and renewals.
- Work Experience Required: 1 - 5 years; Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Candidate with hands-on experience managing client relationships and driving retention in a sales or service environment.
- Demonstrates ability to analyze client needs and provide tailored solutions for upselling and cross-selling.
- Experienced in working collaboratively across teams to address client issues and maintain CRM data accuracy.