Analyst, Analytics & Metrics
Mastercard (company site, opens in a new tab)3–4 yrsGurugramOn-siteDirect career pageEst. 12–18 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Act as an internal consulting partner to Services business teams, understanding business pain-points and identifying data- and technology-driven solutions.
- Lead business transformation initiatives including centralizing processes, designing new operating models, and managing migrations with strong program and change management.
- Monitor and improve process KPIs through system enhancements, tactical automation, and process improvements to drive efficiency.
Minimum Requirements
- 3 to 4 years of relevant work experience in business transformation or consulting roles.
- Undergraduate or master's degree required.
- Experience with business transformation or digital transformation preferably in B2B services organizations.
- Work Experience Required: 3 to 4 years.
Ideal Candidate Profile
- Experienced in business consulting handling unstructured situations using first principles thinking and problem-solving.
- Comfortable engaging with diverse stakeholders and managing projects end-to-end, including design documentation and implementation oversight.
- Preferably has exposure to B2B sales processes, sales productivity tools (e.g., Salesforce), or data visualization/reporting platforms (e.g., Tableau).