Senior Manager - Customer Service - Supply Chain Projects
Diageo (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 22–35 LPA
Posted 14h ago
Reach people at Diageo
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Diageo you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end supply chain technology and transformation projects across Planning, Logistics, and Customer Service.
- Identify pain points and develop scalable technology, automation, and AI-driven solutions including digital planning platform enhancements.
- Manage vendor evaluation, project governance, implementation, and realization of business value through improved efficiency, automation, and KPI outcomes.
Minimum Requirements
- Experience required in supply chain digital transformation, program management, AI & automation, and advanced analytics.
- Technical knowledge of one or more platforms: o9, Kinaxis, SAP IBP, Anaplan; preferred skills in Power BI, SQL, Python, API integration, low-code/no-code platforms.
- Location requirement: Bangalore HO (India) as primary location.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing complex, cross-functional supply chain and customer service technology projects with measurable business impact.
- Skilled in leveraging AI, automation, and advanced analytics to improve planning accuracy, operational efficiency, and customer service.
- Capable of vendor management and collaboration with internal and external stakeholders to deliver scalable and innovative digital solutions.