Servicenow Itam Technical Lead - Ham/Sam
Fujitsu (company site, opens in a new tab)8+ yrsBengaluru, Chennai, HyderabadOn-siteDirect career pageEst. 18–30 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead design and solution architecture for HAM/SAM modules including full asset lifecycle and software license management processes.
- Drive end-to-end build delivery across sprints including configuration, scripting, integrations, testing, and release management.
- Engage with customers through workshops, design walkthroughs, sprint reviews, and defect triage; lead technical discussions and manage dependencies.
Minimum Requirements
- 8+ years hands-on ServiceNow experience with 3+ years focused on ITAM (HAM/SAM).
- Delivered at least two full-cycle HAM and/or SAM Pro implementations end-to-end.
- Certifications required: ServiceNow CSA; CISHAM and/or CISSAM (both strongly preferred).
- Location: Bengaluru, Chennai, Hyderabad, Noida, or Pune. Visa sponsorship not available; relocation supported.
Ideal Candidate Profile
- Strong platform architecture skills including scoped apps, Flow Designer, IntegrationHub, REST/SOAP integrations, ACL/security, and performance.
- Experience designing HAM/SAM on mature, live CMDB with knowledge of CSDM, Discovery, and reconciliation processes.
- Proven independent leadership in technical workshops, design defense, and customer stakeholder management with excellent English communication skills.