Forward Deployed Engineer (Voice AI / Telephony) - Bengaluru
Blue Machines (company site, opens in a new tab)4–6 yrsBengaluruOn-siteDirect career pageEst. 12–22 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Design, build, deploy, and optimize production-grade Voice AI agents end-to-end, including conversation design and tool integration.
- Develop scalable backend integrations (REST APIs, WebSockets, webhooks) between Blue Machines platform and client enterprise systems.
- Lead technical client engagements, including workshops, live-call reviews, and troubleshooting production issues with deep system observability.
Minimum Requirements
- 4-6 years software development experience, with at least 2+ years shipping live LLM/AI applications (agents, RAG, or chatbots); voice experience is a plus.
- Proficiency in Python or Java for backend development and system integration.
- Hands-on experience with cloud platforms (preferably GCP), APIs, WebSockets, and authentication protocols like OAuth2 and JWT.
- Strong client-facing communication skills and willingness to travel for on-site client workshops and deployments.
Ideal Candidate Profile
- Experienced in deploying and managing production AI agents, especially LLM-powered conversational systems.
- Comfortable working at the intersection of AI agent orchestration, backend engineering, and client-facing roles with direct technical ownership.
- Skilled in data-driven performance optimization and root-cause analysis of complex AI systems in live environments.