Engineer II, Systems Reliability Engineering
Levi Strauss & Co. (company site, opens in a new tab)4+ yrsBengaluruOn-siteDirect career pageEst. 12–22 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Investigate and resolve complex and recurring issues in Distribution & Logistics systems, including applications, integrations, data, and reporting.
- Analyze logs, transactions, APIs, middleware events, and data sets to identify root causes and implement sustainable corrective actions.
- Improve monitoring systems, alerts, dashboards, and operational documentation to reduce incident recurrence and support platform stability in collaboration with engineering teams and external partners.
Minimum Requirements
- 4+ years of experience in application support, production support, reliability engineering, system administration, or enterprise logistics technology support.
- Strong SQL and data analysis skills for root cause analysis and issue resolution in production environments.
- Experience with enterprise platforms such as Manhattan WMS/Active WMS/TMS/LMS, Centiro TMS, UKG WFM, MuleSoft, Talend, SAP AFS/S/4HANA, ServiceNow, Microsoft Power BI, Tableau, SQL Server, Oracle, or Snowflake.
- Location requirement: Bengaluru, India (full-time role).
Ideal Candidate Profile
- Experienced in troubleshooting and independently resolving recurring issues in warehouse, transportation, supply chain, or enterprise platforms within high-volume distribution center operations.
- Comfortable working with incident, problem, change, and release management processes with hands-on involvement in deployment validation and post-implementation monitoring.
- Skilled at partnering cross-functionally with engineering teams, vendors, warehouse and transportation operations, and third-party logistics providers to ensure business continuity and platform stability.