Specialist Software Engineer - SMAX
Société Générale (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 22–35 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own the technical design, architecture, development, and operational stability of the OpenText SMAX platform within Komerční banka.
- Design and implement new SMAX functionalities, integrations (REST APIs, Azure Automation, IAM, CMDB, etc.), automations, and manage release activities across DEV/TEST/PROD environments.
- Serve as key internal technical authority for SMAX, ensuring platform changes are feasible, secure, maintainable, and aligned with ITSM processes and architecture standards.
Minimum Requirements
- Experience required with implementing, configuring, or administering enterprise ITSM/ESM platforms, preferably OpenText SMAX or alternatives like ServiceNow, BMC Helix, or Ivanti.
- Strong expertise in SMAX platform configuration including workflows, business rules, forms, SLAs, notifications, and service catalog.
- Experience designing and operating REST API integrations and resolving integration issues.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Senior-level experience demonstrating hands-on capability in SMAX workflow design, business rules, CMDB/data model management, automations, and REST API integrations.
- Proven ability to independently analyze business requirements, translate them into maintainable technical solutions, and manage the full release lifecycle across environments.
- Experience providing technical leadership and reducing dependence on external vendors in enterprise ITSM platform operations.