Senior Principal - IT Asset & Configuration
GSK (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 30–45 LPA
Posted 6h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead enterprise-wide Hardware and Software Asset Management (HAM and SAM) practice, setting standards, controls, and governance for asset and configuration data quality across a complex, outsourced ecosystem.
- Ensure accurate, complete, and compliant asset inventories and Configuration Item records to support service operations, cybersecurity, change, incident, problem management, and technology lifecycle decisions.
- Drive integration and automation initiatives including ServiceNow CMDB management, data reconciliation, and responsible AI-enabled productivity improvements with embedded security and compliance controls.
Minimum Requirements
- Degree in IT, Computer Science, Engineering, Business Information Systems, or related field, or equivalent experience.
- Mandatory ITIL Foundation certification; ITIL Managing Professional, IT/Software Asset Management or ServiceNow certifications desirable.
- Significant experience leading IT Asset and Software Asset Management practices in a large, complex, regulated global enterprise (pharma, life sciences or healthcare preferred).
- Hands-on functional expertise with ServiceNow HAM/SAM, CMDB, integrations, license compliance and audit support.
Ideal Candidate Profile
- Experienced leader capable of defining and enforcing HAM/SAM standards and controls in multi-sourced, outsourced environments with influence across internal and external stakeholders.
- Strong knowledge of IT asset lifecycle governance, ITSM processes, and managing complex integrations with procurement, security, identity and discovery systems.
- Proven ability to balance control, compliance, data quality, operational practicality and to promote responsible AI and automation adoption with human oversight in asset management workflows.