Lead Software Engineer - Service Now Platform System Administrator
CGI (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 20–33 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Maintain stability, usability, and performance of ServiceNow platform and sub-production environments (DEV, UAT, PRE PROD).
- Manage incident support and resolve issues related to ServiceNow applications and interfaces with other apps.
- Deliver configuration tasks, implement new features, support software releases, and automate routine tasks for ServiceNow administration.
Minimum Requirements
- Technical skills for common configuration and maintenance activities on ServiceNow platform.
- Experience managing ServiceNow sub-production environments and integration with other applications.
- Work Experience Required: Not explicitly mentioned in the JD.
- Compliance with organizational standards and best practices for ServiceNow administration.
Ideal Candidate Profile
- Experienced with ServiceNow platform administration at a lead or senior level, including environment management and incident resolution.
- Ability to collaborate with development teams and stakeholders to troubleshoot and resolve platform issues.
- Operating style includes ownership of platform stability and active delivery of configuration tasks and automation in a complex enterprise environment.