Middle Office - Production Support - Officer
State Street Corporation (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 18–30 LPA
Posted 0m ago
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Job description
Structured overview of role & requirements
About This Role
- Lead production support and management for applications ensuring highest onboarding standards and operational stability.
- Drive proactive incident management including troubleshooting, blameless post-mortems, and implementing permanent fixes.
- Build and promote automation for self-healing and resiliency, engage in performance testing, and collaborate with development teams to ensure software reliability and scalability.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD.
- Experience in production support engineering, including incident management and automation development is implied.
- Ability to lead and coach teams.
- Participation in 24x7 support coverage as needed.
Ideal Candidate Profile
- Experienced in managing complex production environments with strong ownership of incident resolution and prevention.
- Skilled in building automation and resiliency patterns to reduce manual interventions.
- Comfortable collaborating with development teams across software lifecycle to influence reliability and performance improvements.