HR Operations Partner (Workday - Hire to Retire)
Fluttergroup3+ yrsHyderabadOn-siteDirect career pageEst. 8–12 LPA
Posted 21h ago
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Job description
Structured overview of role & requirements
About This Role
- Serve as first point of contact for employee HR queries via Workday Help case management tool, providing transactional hire-to-retire support.
- Manage and process complex Workday HR transactions and mass data uploads ensuring alignment with company policies.
- Monitor query resolution progress against SLAs, escalate complex cases to specialists, and contribute to process improvement initiatives.
Minimum Requirements
- Mandatory experience working with Workday HR enterprise system.
- Bachelor’s degree required with 3+ years relevant experience in HR operations or case management.
- Experience supporting employees globally and handling sensitive/confidential data.
- Must be willing to work in 24/7 environment including night, rotational shifts, and overtime as needed.
Ideal Candidate Profile
- Experienced in processing full employee lifecycle HR transactions within Workday and handling mass data uploads.
- Operates effectively in a global, virtual shared service HR support environment with multiple locations.
- Capable of managing end-to-end query resolution using case management systems and improving employee experience through process enhancements.