Relationship Manager- Field Sales Client servicing - Kolkata(10)
TradeIndia (Infocom Network Ltd) (company site, opens in a new tab)1–5 yrsKolkataOn-siteDirect career pageEst. 5–8 LPA
Posted 20h ago
Reach people at TradeIndia (Infocom Network Ltd)
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at TradeIndia (Infocom Network Ltd) you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Own client servicing and relationship management including regular client engagement and satisfaction tracking.
- Drive contract renewals, minimize churn, and ensure high client retention through ROI-driven insights.
- Identify and execute upselling and cross-selling opportunities, collaborating with internal teams for customized client solutions.
Minimum Requirements
- Experience Required: 1 - 5 years in sales or client servicing roles.
- Strong communication, negotiation, and persuasion skills mandatory.
- Ability to manage stress and maintain high energy levels in client-facing roles.
- Work Experience Required: 1 - 5 years (explicitly mentioned).
Ideal Candidate Profile
- Experienced in client relationship building with a focus on retention and revenue growth via upselling.
- Comfortable with direct client interaction, both in person and via calls/emails, and skilled in problem-solving.
- Able to work collaboratively with multiple internal teams and manage account activities and CRM reporting effectively.