Copy of Senior Consultant Systems Support Engineer
Thoughtworks (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 22–36 LPA
Posted 20h ago
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Job description
Structured overview of role & requirements
About This Role
- Support day-to-day operations and incident management of complex application systems, focusing on debugging and resolving business-impacting issues.
- Implement and maintain operational efficiencies, stability, and availability using best practices and continuous delivery approaches.
- Set up monitoring, alerting, and reporting mechanisms leveraging various logging techniques to enable quick incident detection and resolution.
Minimum Requirements
- Experience programming in Java and Typescript; scripting experience in Python and Powershell.
- Familiarity with cloud platforms such as AWS, Azure, or GCP and CI/CD tools like Jenkins or Azure Pipelines.
- Exposure to application monitoring tools such as DataDog, Prometheus, or Grafana, and comfortable with Agile methodologies (Scrum/Kanban).
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Operates well in collaborative, value-driven teams applying continuous delivery and DevOps practices to complex system support and enhancement.
- Capable of communicating technical issues effectively with senior stakeholders and external tech communities.
- Willing to participate in 24x7 rotation support and manage multiple engagements simultaneously in ambiguous environments.