Customer Success Manager
Tarento (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 12–20 LPA
Posted 17h ago
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Job description
Structured overview of role & requirements
About This Role
- Own and drive revenue growth within existing Nordic and India accounts through renewals, extensions, and new Build projects.
- Develop and execute detailed account plans targeting senior decision makers to expand Tarento’s footprint beyond procurement.
- Lead and coach a young team, conduct monthly account reviews, and run quarterly business reviews focusing on outcomes delivered and future growth.
Minimum Requirements
- Work Experience Required: Experience growing accounts by introducing new work streams beyond renewals.
- Comfortable engaging with senior client leaders (CIOs, heads of business units) to build trust and secure introductions.
- Ability to coordinate across sales, delivery, and client teams without formal authority.
- Open to regular international travel to the US, Nordics, or Europe; valid US and Schengen visas are advantageous.
Ideal Candidate Profile
- Experienced in managing and growing enterprise accounts, especially shifting from staffing to managed services or fixed-price projects.
- Understanding of delivery and presales processes to co-create realistic proposals and solutions.
- Proven ability to navigate complex account structures and coordinate cross-functional teams including sales and delivery without direct control.