Senior Consultant Systems Support Engineer
Thoughtworks (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 28–45 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Support day-to-day operations of complex application systems including incident management and troubleshooting business-impacting issues.
- Implement and maintain operational standards, monitoring, alerting, and reporting mechanisms to enhance system stability and availability.
- Contribute to continuous delivery practices and collaborate in value-driven teams to improve software quality and customer experience.
Minimum Requirements
- Experience with programming languages Java and Typescript, scripting languages Python and Powershell.
- Familiarity with cloud platforms such as AWS, Azure, or GCP.
- Experience working with relational or non-relational databases and CI/CD tools like Jenkins or Azure pipelines.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Comfortable navigating and debugging complex application systems and using monitoring tools like DataDog, Prometheus, or Grafana.
- Able to communicate effectively with senior stakeholders and engage in external tech community activities such as speaking or contributions.
- Adaptable to 24x7 rotation-based support roles and able to handle multiple work engagements simultaneously.