Senior Engineer, Intelligent Automation
Ares Management Corporation (company site, opens in a new tab)MumbaiOn-siteDirect career pageEst. 18–32 LPA
Posted 15h ago
Reach people at Ares Management Corporation
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Ares Management Corporation you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Configure, administer, and continuously improve Atlassian Jira Software, Jira Service Management, Confluence, and Rovo capabilities in a cloud environment.
- Support and enhance IT service management processes including request management, incident management, SLAs, workflows, and dashboards to improve operational visibility and responsiveness.
- Design and maintain automation rules, integrations, and reporting to streamline tasks, improve data quality, and support AI-enabled knowledge discovery and platform scalability.
Minimum Requirements
- Strong hands-on experience administering Atlassian Jira Software and Jira Service Management in a cloud environment.
- Proficiency in configuring workflows, permissions, schemes, automation, dashboards, and ITSM service workflows including SLAs and escalations.
- Experience supporting Confluence administration and knowledge base integration for self-service.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing Atlassian cloud platforms with strong ITSM domain knowledge (Jira Service Management, incident/request management).
- Skilled in translating stakeholder business/process requirements into scalable and governable Jira configurations and automation.
- Familiar with advanced Atlassian ecosystem tools (Rovo, marketplace apps) and integration with DevOps and Agile delivery environments.