Manager | ITSM (IT Service Management) | Bengaluru | Engineering | Hybrid Cloud Engineering
Deloitte (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 14–22 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Govern and continuously improve IT Service Management (ITSM) processes within project and operations environments.
- Manage stakeholders and enforce operational governance related to ITSM processes.
- Drive process standardization, measurement, and continuous improvement across ITSM functions.
Minimum Requirements
- Strong expertise in IT Service Management (ITSM) processes.
- Work Experience Required: Not explicitly mentioned in the JD.
- Location requirement: Bengaluru with hybrid work model.
- Specific educational or certification requirements: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in operational governance and stakeholder management within ITSM contexts.
- Skilled in process standardization and performance measurement in IT service delivery.
- Comfortable working in hybrid cloud engineering or engineering-focused IT environments.