Soft Service Executive
JLL (company site, opens in a new tab)3–5 yrsBengaluruOn-siteDirect career pageEst. 4–7 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and maintain all soft services including housekeeping, hygiene, waste management, pantry, and pest control at the building during shift duty.
- Prepare and implement schedules, conduct inspections, monitor SLA and KPI adherence, and oversee vendor and service team performance.
- Support Property Manager in coordination, reporting, complaint resolution, risk assessments, and emergency response related to soft services.
Minimum Requirements
- Degree or Diploma in Hospitality Management, Hotel Management, Facility Management, or equivalent.
- 3-5 years of work experience in Real Estate, Facility Management, Hotel, Commercial or Corporate environments.
- Experience in housekeeping and soft services operations preferred.
- Location Requirement: On-site at Bangalore, Karnataka.
Ideal Candidate Profile
- Experienced in managing soft services operations within real estate, facility management, or hospitality sectors.
- Able to coordinate multiple vendors and internal teams, ensuring operational standards and compliance.
- Proficient in monitoring service quality, handling client complaints, and implementing corrective actions.