Senior Implementation Consultant
Zenoti (company site, opens in a new tab)3–8 yrsHyderabadOn-siteDirect career pageEst. 10–18 LPA
Posted 3h ago
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end implementation of Zenoti enterprise software solutions for clients, including requirement gathering, solution design, configuration, and risk mitigation.
- Drive customer demos, proof of concepts, and pilots to ensure successful adoption and streamlining of client operations.
- Manage customer communications, issue resolution, documentation, and coordination with internal teams to meet SLA and organizational objectives.
Minimum Requirements
- 3-8 years of experience in implementation and support of enterprise software products.
- Strong software proficiency including product functionality mastery and cloud solution implementation.
- Experience with large-scale enterprise implementations involving APIs, web services, data analysis, and migrations.
- Ability to work across multiple projects with remote teams and customer timezones; open to short-notice travel.
Ideal Candidate Profile
- Experienced in leading technical discussions and mapping business requirements to product features for customer impact.
- Capable of managing multiple complex projects and delivering presentations and training effectively to clients.
- Has familiarity with wellness/spa industry and enterprise software integration scenarios for faster ramp-up and customer success.