Operations Team Member_SUPPORT SERVICES_0218_1288_1090234
Kotak Securities Limited (company site, opens in a new tab)MumbaiOn-siteDirect career pageEst. 5–9 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and supervise the day-to-day operational activities within Operations 360 ensuring compliance with SOPs and regulatory guidelines.
- Drive quality control reviews, monitor operational KPIs, and lead process improvement and automation initiatives to enhance efficiency and reduce risks.
- Coordinate with stakeholders including business teams, risk, compliance, audit, and technology for issue resolution and conduct root cause analysis for operational incidents.
Minimum Requirements
- Strong understanding of banking operations and operational risk management.
- Experience in quality assurance, process control, and operational governance.
- Good knowledge of regulatory and compliance requirements applicable to banking operations.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing operational teams with a focus on performance management and mentoring.
- Skilled in process improvement methodologies and automation in banking operations.
- Proficient in stakeholder management and communication, capable of handling cross-functional coordination effectively.