Operations Executive: LTS
DHL (company site, opens in a new tab)2–4 yrsLucknowOn-siteDirect career pageEst. 2.5–4.5 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and manage all outbound operational activities during assigned shift to ensure timely processing, sorting, loading, and dispatch of shipments meeting service level agreements and network cut-off timelines.
- Supervise and coach frontline operations staff including Ops Staff, Senior Ops Staff, TSRs, to optimize workforce deployment, productivity, and dispatch accuracy while maintaining operational discipline and safety compliance.
- Monitor and report on shift performance metrics, manage operational risks, coordinate with inbound operations and support continuous improvement initiatives for operational efficiency.
Minimum Requirements
- Education: Graduate in any discipline OR 10+2 with a 3-year Diploma from a recognized institution.
- Experience: 2–4 years relevant experience in courier, express logistics, warehousing, distribution, or supply chain operations including frontline team leadership and shift coordination.
- Skills: Proficient in outbound operations management, dispatch planning, shipment routing, workforce planning, and usage of operational systems like barcode scanners.
- Travel Requirements: 25% to 75% travel as applicable.
Ideal Candidate Profile
- Experienced in leading frontline operational teams within courier or logistics service centers handling outbound shipment processing and dispatch.
- Demonstrates operational discipline by enforcing SOPs, safety standards, and workforce management during shifts under dynamic, deadline-driven conditions.
- Strong in data-driven operations management with the ability to monitor KPIs, drive productivity, coordinate cross-functional teams, and escalate issues timely for continuous operational improvement.