Senior Digital Product Manager
Optum (company site, opens in a new tab)5+ yrsGurugramOn-siteDirect career pageEst. 20–32 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Own prioritization and management of product backlog including user stories and acceptance criteria validation.
- Manage capital budget in partnership with Finance to ensure alignment with financial goals.
- Define success metrics (OKRs), develop go-to-market plans, and support product owners to meet business objectives.
Minimum Requirements
- Bachelor's degree or equivalent with 5+ years additional relevant experience.
- 5+ years experience as Product Owner, Project Manager, or Business Analyst.
- 5+ years experience in Contact Center/Call Center environment.
- 3+ years experience managing budgets and financial goals with Finance.
Ideal Candidate Profile
- Experienced in Agile/Scrum frameworks, familiar with writing and grooming user stories with technical teams.
- Strong background in product management focused on user experience and customer-centric solutions, especially within contact centers.
- Able to work cross-functionally in complex matrix organizations, influencing without authority and driving decisions.