IS Specialist (Sales & Order Management)
Caterpillar Inc. (company site, opens in a new tab)10+ yrsBengaluruOn-siteDirect career pageEst. 35–55 LPA
Posted 15h ago
Reach people at Caterpillar Inc.
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Caterpillar Inc. you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end solution design and delivery of enhancements focused on Salesforce and practical Generative AI for worldwide order management of machine sales and distribution.
- Collaborate with business stakeholders and third-party delivery partners to ensure requirements, design quality, testing, release readiness, and business outcomes are met.
- Govern release activities including CI/CD, testing coordination, deployment readiness, and post-release support, while driving solution maintainability and alignment with enterprise standards.
Minimum Requirements
- Bachelor's degree in computer science, information systems, engineering, marketing, communications or related field.
- 10+ years of relevant IT experience including systems analysis, solution design and enterprise application delivery.
- Proven Salesforce expertise including Service Cloud case management, data modeling, security controls, and translating business requirements into scalable solutions.
- Experience designing or delivering practical Generative AI solutions for business, plus working knowledge of Apex, Salesforce Flow, LWC, API integrations, and CI/CD release governance.
Ideal Candidate Profile
- Experienced in coordinating medium-to-large multi-team delivery initiatives with multiple stakeholders and third-party partners.
- Strong systems analysis and solution design skills encompassing requirements elicitation, fit-gap analysis, testing coordination and solution documentation.
- Familiarity with order management domain for machine sales, product configuration, and global Sales & Operations Planning highly desirable.