Network Engineer
GTT (company site, opens in a new tab)2–5 yrsPuneOn-siteDirect career pageEst. 6–12 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Perform technical support and manage escalations for client voice and data networks with minimal supervision.
- Troubleshoot and own network issues, including proactive monitoring using NMS tools in a 24x7x365 shift environment.
- Mentor junior engineers and produce technical documentation and incident reports.
Minimum Requirements
- 2-5+ years in technical support roles like NOC, IT Helpdesk or Service Desk.
- In-depth knowledge of TCP/IP networking, routing, switching (Juniper/Cisco), IP/Optical networks, BGP, OSPF, MPLS, VLANs, and SD-WAN technologies.
- Experience in SLA-driven operation environments, preferably ISP-based, with exposure to firewall policies (FortiGate/Palo Alto/Cisco/Juniper).
- Certifications preferred: JNCIA, CCNA, NSE4+, PCNSA, PCNSE or equivalent skills; experience with shift work 24x7x365.
Ideal Candidate Profile
- Experienced in troubleshooting and managing escalations in a high-pressure, SLA-driven network operation center environment.
- Strong technical expertise in core IP and optical networks, SD-WAN, and firewall management aligning with ISP or large enterprise network settings.
- Ability to lead and mentor junior staff, communicate effectively with internal teams and third-party vendors, and document technical issues precisely.