Solution Architect, Public Sector India
ServiceNow (company site, opens in a new tab)8–10 yrsGurugramOn-siteDirect career pageEst. 30–45 LPA
Posted 8h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead technical architecture and solution design for ServiceNow’s Indian public sector engagements, focusing on AI-driven government digitisation initiatives.
- Own and develop technical responses for public sector RFPs and tenders, including compliance, architecture, and sizing, ensuring alignment with government regulations and policies.
- Build and demonstrate proof of concepts rapidly, co-sell with SIs and partners, and create reusable public sector assets to support bid and delivery excellence.
Minimum Requirements
- 8-10 years of exclusive public sector pre-sales experience (government, PSU, or SI/OEM on government programs).
- Knowledge of AI fundamentals related to LLMs, agents, RAG, data readiness, responsible AI, and governance with intent to reach expert level in 12-18 months.
- Experience with enterprise workflow or ITSM platforms, preferably ServiceNow, including integration, API, data, and automation architecture.
- Based in or willing to relocate to NCR (New Delhi), with the ability to travel regularly to government offices.
Ideal Candidate Profile
- Strong experience engaging with government CIOs, senior officials, and SI architects, able to simplify complex technical concepts for non-technical decision makers.
- Proven track record handling public sector tender processes and compliance requirements, including regulatory constraints like data residency and national security standards.
- Operates effectively as a trusted advisor on deal strategy beyond demos, collaborating seamlessly with sales, partners, and internal teams to win public sector business.