iScala/ServiceMax Techno Functional Engineer
Johnson Controls (company site, opens in a new tab)8+ yrsPuneOn-siteDirect career pageEst. 14–24 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end support and improvements for iScala ERP and ServiceMax platforms enabling service operations and business functions across Finance, Supply Chain, Procurement, Manufacturing, and Distribution.
- Analyze and translate business requirements into system configurations, reports, and integrations; lead testing phases and participate in deployments including Build, SIT, UAT, and hypercare.
- Troubleshoot complex platform issues across iScala, databases, interfaces, Edge Apps, and Salesforce integrations; perform root cause analysis and support issue resolution through closure.
Minimum Requirements
- Minimum 8+ years in a techno-functional role supporting ERP and/or service management platforms.
- Strong hands-on experience with iScala ERP and working knowledge of SQL, MS SQL Server, and SSRS reporting development.
- Bachelor’s degree in Computer Science, IT, Engineering, or related field.
- Work Experience Required: 8+ years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in integrating and supporting cross-functional ERP modules including Finance (GL, AP, AR), Supply Chain, Manufacturing, and Distribution.
- Proven ability to bridge technical and functional domains, translating business needs into technical specifications and supportable system designs.
- Comfortable working independently in fast-paced environments on complex troubleshooting, testing, documentation, and end-user training activities.