AIR & LCL Operations Control Tower Manager
A.P. Moller - Maersk (company site, opens in a new tab)10+ yrsOn-siteDirect career pageEst. 20–35 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead centralized operations for Air, LCL, and FCL shipments ensuring end-to-end visibility and proactive issue resolution.
- Drive automation and process improvements to enhance data quality and operational excellence.
- Manage performance governance and deliver actionable insights through regular business reviews.
Minimum Requirements
- 10+ years experience in Freight Forwarding, Logistics, or Supply Chain Operations.
- 5+ years of leadership experience.
- Hands-on experience with Control Tower operations and ocean freight forwarding.
- Experience in process optimization, operational excellence, and working with senior stakeholders.
Ideal Candidate Profile
- Experienced in managing large teams in a matrix organization with cross-functional collaboration.
- Strong analytical and performance management skills focused on operational KPIs and continuous improvement.
- Proven ability to implement automation and digital solutions to enhance service delivery and productivity.