Employee Relations- AM/DM- Bangalore
Paytm Payments Services Limited (Paytm Payments) (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 8–16 LPA
Posted 10h ago
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Job description
Structured overview of role & requirements
About This Role
- Serve as the main point of contact for investigating and resolving workplace grievances and employee relations issues across India.
- Manage the complete grievance redressal process including timely investigation, resolution, and documentation.
- Collaborate with HR, Legal, Compliance, and business leaders to ensure compliant, unbiased resolution and implement corrective actions.
Minimum Requirements
- Demonstrated knowledge of employment laws and regulations.
- Proven experience in handling employee relations investigations, grievances, and conflict resolution.
- Work Experience Required: Not explicitly mentioned in the JD.
- Strong skills in handling confidential information, decision-making, and organizational attention to detail.
Ideal Candidate Profile
- Experienced in conducting fair, objective, and confidential workplace investigations with comprehensive documentation.
- Familiar with labor laws and compliance to interpret and apply policies across diverse teams and locations.
- Capable of managing cross-functional collaboration with HR, legal, and business leaders to drive effective employee relations outcomes and preventive measures.