MS Technical Specialist - Security
NTT (NTT Group) (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 12–22 LPA
Posted 0m ago
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Job description
Structured overview of role & requirements
About This Role
- Own third-line security infrastructure support by diagnosing and resolving high-complexity incidents ensuring zero SLA breaches.
- Maintain and configure client security infrastructure ensuring systems are operational, tested, and compliant with client requirements.
- Create knowledge articles, mentor junior team members, and collaborate to automate repetitive tasks and drive operational improvements.
Minimum Requirements
- Proven experience managing complex security infrastructure in managed services environments.
- Strong understanding and working knowledge of ITIL processes.
- Bachelor's degree or equivalent in IT/Computing or equivalent work experience.
- Workplace type: Hybrid. Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in medium to large ICT organizations with an IT engineering background focused on security.
- Client-centric with strong communication skills able to interact across cultures and adapt under pressure.
- Able to plan projects proactively and mentor teams, focusing on advanced technical troubleshooting and service delivery enhancements.