Senior, Software Engineer
Teladoc Health (company site, opens in a new tab)5+ yrsRemoteDirect career pageEst. 18–30 LPA
Posted 20h ago
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Job description
Structured overview of role & requirements
About This Role
- Design, develop, and maintain scalable Salesforce Service Cloud solutions supporting clinical care coordination and patient engagement workflows.
- Own technical design decisions, lead technical design reviews, and ensure code quality through reviews, testing, and CI/CD pipeline practices.
- Mentor mid-level and junior engineers and partner with product, QA, and clinical stakeholders to translate business requirements into technical designs.
Minimum Requirements
- 5+ years of professional software engineering experience, with 3+ years focused on Salesforce development.
- Deep hands-on experience with Salesforce Service Cloud including case management, omni-channel routing, and console configuration.
- Strong expertise in Lightning Framework (LWC and Aura), Apex, SOQL/SOSL, Flow, and integrations using REST/SOAP APIs.
- Salesforce Platform Developer I certification required (Platform Developer II is a plus).
Ideal Candidate Profile
- Experienced senior Salesforce engineer capable of independently owning platform areas end-to-end and making sound architectural decisions.
- Proven ability to communicate complex technical decisions clearly to both engineering and non-technical stakeholders, especially in mission-driven healthcare or regulated environments.
- Background in designing scalable integrations and familiarity with clinical or contact center workflows is a strong advantage.