Application Production Support Consultant (Rotational Shifts)
SimCorp (company site, opens in a new tab)NoidaOn-siteDirect career pageEst. 6–12 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Monitor and support business-critical production applications, ensuring timely incident resolution and adherence to SLAs.
- Use PL/SQL and PowerShell scripting for troubleshooting, data analysis, and process automation related to application support.
- Collaborate with internal teams and clients globally to manage incidents, communicate status, document processes, and drive continuous service improvement.
Minimum Requirements
- Experience with PL/SQL for troubleshooting and data investigation.
- Experience with PowerShell scripting to support operational activities and automation.
- Knowledge of ITIL service management processes; ITIL certification beneficial but not mandatory.
- Flexibility to work rotational shifts (6AM-3PM IST and 2PM-11PM IST), including weekends and holidays; Hybrid working (at least 2 days/week in office).
Ideal Candidate Profile
- Experience supporting business-critical applications in financial services, banking, capital markets, or investment management environments is highly desirable.
- Comfortable working within global delivery environments across multiple geographies and collaborating with diverse teams.
- Strong communication skills to clearly convey technical issues to technical and non-technical stakeholders, with a structured analytical approach.