Director, Technology Operations (R-20053)
Dun & Bradstreet, Inc. (company site, opens in a new tab)12+ yrsMumbaiHybridDirect career pageEst. 40–65 LPA
Posted 3h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead global technology operations teams across infrastructure, cloud, databases, networks, and enterprise services ensuring SLAs, KPIs, and availability targets are met.
- Oversee operational excellence initiatives including process standardization, automation, incident and service management, and strategic planning with senior leadership.
- Manage vendor relationships, offshore site leadership, financial budgeting, and drive talent development and workforce planning for a global technology operations function.
Minimum Requirements
- Bachelor's Degree in Computer Science, Information Systems, Engineering, Business Administration, or related discipline; Master's Degree preferred.
- 12+ years progressive technology operations leadership experience including 5+ years managing global teams and managers.
- Experience managing large-scale infrastructure, cloud, database, network, and enterprise operations including offshore/global delivery.
- Experience managing strategic vendors and managed service providers and presenting to executive leadership teams.
Ideal Candidate Profile
- Experienced leader in global technology operations with hands-on responsibility for infrastructure, cloud, and enterprise services at scale.
- Proven ability in vendor and offshore team management while driving operational and financial performance.
- Operationally focused on service management maturity, automation, workforce development, and strategic technology modernization initiatives.