Global Support Contract Specialist - (IST Time Zone)
Salesforce, Inc. (company site, opens in a new tab)2+ yrsHyderabadOn-siteDirect career pageEst. 10–18 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide high-level internal support and guidance for Account Executives on deal structure, quote and contract support, ACV calculations, and ensuring compliance with revenue and company policies.
- Collaborate with Sales, Revenue Recognition, Legal, and other teams to resolve contract issues, assist contract negotiations, and support revenue recognition compliance including SOX.
- Train Sales team members, contribute to process improvements, manage order reviews, and handle billing dispute resolutions while maintaining strong cross-functional relationships.
Minimum Requirements
- Minimum 2+ years of experience in sales operations or order management.
- Strong research and problem-solving skills with extreme attention to detail.
- Ability to communicate clearly both verbally and in writing, and to work effectively under deadlines in a fast-paced environment.
- Work Experience Required: Minimum 2+ years in relevant domain.
Ideal Candidate Profile
- Experienced in sales operations support with a focus on deal structuring and contract/order compliance.
- Capable of working independently and collaboratively within a cross-functional team environment supporting sales and finance processes.
- Familiarity with Salesforce platform preferred but not mandatory; demonstrates ability to manage multiple priorities accurately.