Senior Service Delivery Consultant
SimCorp (company site, opens in a new tab)5+ yrsNoidaOn-siteDirect career pageEst. 12–20 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Serve as the primary contact for clients regarding SimCorp Dimension production support and service delivery.
- Analyze and resolve client system operation and service issues within agreed SLAs, providing configuration, maintenance, and enhancement advice.
- Collaborate with global SimCorp teams to share knowledge and deliver efficient client solutions; work on APAC/EMEA shifts including occasional weekends/public holidays.
Minimum Requirements
- Minimum 5 years’ experience in asset management, funds management, or custodian roles.
- Degree in finance, economics, mathematics, or computer science.
- Familiarity with SimCorp Dimension and experience operating/supporting front-to-back investment management solutions.
- Must work APAC/EMEA shift hours; hybrid work policy includes 2 days/week in office.
Ideal Candidate Profile
- Experienced in handling complex client support cases within investment management software environments.
- Ability to independently prioritize multiple tasks and deliver timely solutions under pressure.
- Comfortable collaborating remotely and across time zones with global teams in a fast-growing international company.