SFDC Business Analyst
NTT Ltd. (company site, opens in a new tab)5+ yrsBengaluruOn-siteDirect career pageEst. 12–20 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead discovery and documentation of current Salesforce CPQ configurations and business processes involving sales ops, finance, and IT stakeholders.
- Define future-state business processes aligned with Salesforce Revenue Cloud Advanced native features and translate requirements into functional specifications and user stories.
- Oversee migration impact analysis, assessment of custom Apex/triggers, UAT planning, and maintain traceability throughout the CPQ to Revenue Cloud Advanced migration lifecycle.
Minimum Requirements
- Minimum 5 years experience as a Business Analyst on Salesforce platform projects.
- At least 3 years hands-on experience with Salesforce CPQ, including product rules, pricing, quote templates, approval workflows, amendments, and renewals.
- Working knowledge or demonstrated ability to quickly learn Salesforce Revenue Cloud Advanced data model and object structures.
- Strong understanding of Quote-to-Cash (QTC) and Order-to-Revenue (OTR) business processes.
Ideal Candidate Profile
- Experienced in bridging business stakeholders and technical teams in complex Salesforce CPQ to Revenue Cloud migrations.
- Skilled in process mapping, documenting complex business rules, and proficient with tools like Confluence, JIRA, and Lucidchart.
- Capable of facilitating workshops with mixed audiences and managing stakeholder expectations around feature parity and migration scope.