Oracle Fusion O2C - Business Analyst
Egis (company site, opens in a new tab)7+ yrsBengaluruHybridDirect career pageEst. 12–18 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide Level 2 techno-functional support for Oracle Fusion Cloud O2C modules, including Accounts Receivable, Cash Management, Oracle Tax, and related applications.
- Perform end-to-end incident analysis, root-cause investigation, and cross-functional impact assessment to improve service performance and user satisfaction.
- Support release activities, knowledge management, automation initiatives, and collaborate within a global L2-L3 support team to drive continuous improvement.
Minimum Requirements
- At least 7 years of experience in Oracle Fusion Cloud support, Oracle ERP techno-functional support, or Oracle ERP development in an international environment.
- Bachelor’s or Master’s degree in Computer Science, IT, Business Administration, Engineering, Business Information Systems, or related field.
- Fluent English language skills mandatory; additional languages like French are advantageous.
- Experience with Oracle Financials Cloud AR, Cash Management, Oracle Tax, integrations, interfaces, reporting, ServiceNow, and ITIL-based support processes in global delivery models.
Ideal Candidate Profile
- Strong expertise in supporting end-to-end O2C business processes with hands-on experience in Accounts Receivable, Cash Management, and Oracle Tax impacts.
- Analytical and structured professional capable of advanced root-cause analysis and cross-functional impact assessment within complex enterprise environments.
- Experienced in global L2/L3 support models, able to independently collaborate with senior business stakeholders, functional and technical teams, driving operational excellence and support automation.