Sr Software Engineer
Altera Digital Health (company site, opens in a new tab)10+ yrsRemoteDirect career pageEst. 18–30 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Develop, enhance, and troubleshoot ServiceNow platform solutions, including business rules, client scripts, UI elements, APIs, and integrations.
- Design and maintain a highly available and recoverable ServiceNow environment ensuring smooth operations.
- Review and assess requirements for accurate estimations; mentor peers and collaborate with process owners and stakeholders.
Minimum Requirements
- Minimum 10 years total work experience with at least 5 years specifically as a ServiceNow Developer.
- Bachelor’s Degree in Computer Science, IT, or relevant experience required.
- ServiceNow System Admin and ServiceNow Certified Application Developer certifications mandatory.
- Experience implementing ITSM Core Process Areas: Incident, Problem, Change, Service Catalog, Request, and CMDB; ITIL knowledge needed; Must work Evening shift (5pm - 2am IST).
Ideal Candidate Profile
- Extensive hands-on expertise in ServiceNow development and ITSM processes with proven delivery experience in large-scale, complex environments.
- Capable of designing scalable and maintainable configurations and integrations within ServiceNow, emphasizing reliability and performance.
- Experienced in collaborating directly with process owners and technical teams to ensure alignment of ServiceNow implementations with business needs.