Strategy Manager_CREDIT CARD_0233_1288_1090957_HRR
Kotak Securities Limited (company site, opens in a new tab)MumbaiOn-siteDirect career pageEst. 10–18 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage the online payment application Mobicule, including activation and deactivation for 1400 field officers (FOS) and 1200 employees across India.
- Handle documentation, training, and query/complaint management related to the payment application on a Pan India basis.
- Manage application downtime and coordinate with BSG to resolve issues.
Minimum Requirements
- Experience Required: Not explicitly mentioned in the JD.
- Domain experience in online payment applications or fintech operations: Not explicitly mentioned in the JD.
- Location/Onsite Requirements: Pan India coverage implied but no strict onsite requirement specified.
- Educational qualifications or certifications: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in handling large-scale application operations involving multiple user groups across India.
- Capable of coordinating cross-functional teams and third-party vendors (e.g., BSG) for issue resolution.
- Operationally focused with experience in training, documentation, and complaint management in payment systems.