Senior Consultant - Insurance Transition (REF115856W) Pune Magarpatta
WNS Global Services (company site, opens in a new tab)8+ yrsPuneOn-siteDirect career pageEst. 14–22 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and manage large, complex BPM/BPO transition projects end-to-end, including from project sign-off to go-live and stabilization phases.
- Accountable for achieving financial targets, customer experience, operational goals, and ensuring adherence to the organization's transition methodology.
- Support business development by developing transition solutions for new opportunities and participating in RFP processes.
Minimum Requirements
- Minimum 8 years professional experience predominantly in BPM/BPO industry.
- At least 3 years of experience in customer-facing roles.
- Experience leading large and complex transition projects and managing high-performing teams.
- Not explicitly mentioned: Notice period and specific degree requirements.
Ideal Candidate Profile
- Strong project management and stakeholder management skills with experience collaborating with IT project teams.
- Sound understanding of BPO operations including quality, MIS, SLAs, and baselining.
- Experience or certification in recognized project management methodologies and/or Six Sigma is advantageous.