Account Director
JLL (company site, opens in a new tab)10–15 yrsBengaluruOn-siteDirect career pageEst. 25–40 LPA
Posted 10h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead strategic and operational management of a key client account, overseeing integrated facilities management services including workplace experience, transport, events, F&B, and soft services.
- Serve as primary liaison with client, driving operational excellence, managing vendor performance, ensuring contract compliance, and enhancing service delivery to achieve KPIs and client satisfaction.
- Manage financials including budgeting, forecasting, cost optimization, and risk management, while ensuring health, safety, and regulatory compliance across the portfolio.
Minimum Requirements
- Bachelor’s degree in facilities management, engineering, hospitality, business administration, or related field, or equivalent industry experience.
- 10-15 years progressive experience in facilities management, workplace experience, hospitality, corporate real estate, or integrated workplace services with leadership responsibilities.
- Strong operational knowledge of workplace experience services, soft services, transport, events coordination, reception, and food and beverage services.
- Location: On-site in Bengaluru, Karnataka, India. Scheduled weekly hours: 48 hours.
Ideal Candidate Profile
- Experienced leader capable of managing complex client relationships at senior stakeholder levels in corporate or commercial real estate environments.
- Demonstrated ability in integrated facilities management with expertise in vendor governance, procurement strategies, and operational risk management.
- Strong financial and commercial acumen with proven skill driving profitability, operational improvements, and compliance in KPI/SLA-driven service models.