CRM Junior Engineer with Devops
Robert Bosch GmbH (company site, opens in a new tab)1–2 yrsOn-siteDirect career pageEst. 5.5–10 LPA
Posted 1h ago
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Job description
Structured overview of role & requirements
About This Role
- Develop and configure Dynamics 365 Customer Service Workspace and Contact Center features, including Omnichannel setup and agent experience customization.
- Design and implement marketing solutions using Dynamics 365 Customer Insights – Journeys, including campaign management and compliance settings.
- Develop and deploy Plugins, Workflows, Power Automate flows, and integrate external systems using C#, JavaScript, TypeScript, Azure Functions, and REST APIs while managing source code with Git/Azure DevOps.
Minimum Requirements
- Bachelor’s degree in Engineering (B.E/B.Tech) mandatory.
- 1-2 years of relevant work experience in CRM and DevOps domains.
- Proficiency in C#, JavaScript, TypeScript, Azure DevOps, and Dynamics 365 development.
- Familiarity with unit testing frameworks such as FakeXrmEasy or MSTest for plugins and function apps.
Ideal Candidate Profile
- Experienced in end-to-end Dynamics 365 Customer Service Workspace implementation and marketing journey configurations.
- Comfortable with integration patterns using Azure Functions, Service Bus, Logic Apps, and API interactions.
- Operates well within structured DevOps environments using Git/Azure DevOps for source code and deployment management.