Global Service Desk - Centralized Access Control Analyst
Apex Group (company site, opens in a new tab)1–2 yrsHyderabadOn-siteDirect career pageEst. 3.5–6 LPA
Posted 8h ago
Reach people at Apex Group
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Apex Group you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Manage and process application access termination requests to ensure timely revocation of user access for leavers, movers, or role changes.
- Maintain accurate documentation and provide evidence for SOC and internal audits related to access control.
- Collaborate with HR, IT teams, and management to ensure compliance with SLAs and internal policies, supporting audit and compliance reviews.
Minimum Requirements
- 1-2 years experience in application access revocation, IT support, or related IT operations roles.
- Familiarity with ServiceNow or similar ITSM tools and basic knowledge of user account management and security protocols.
- Strong communication skills in English and experience with documentation, reporting, and spreadsheets.
- Work Schedule: May include staggered shifts (+/- 3 hours from core business hours) and rotational weekend work as per operational needs.
Ideal Candidate Profile
- Experienced in access management and compliance within a centralized IT service desk environment with focus on application access revocation.
- Comfortable working collaboratively with cross-functional teams such as HR, IT, and management to enforce access control and meet audit requirements.
- Operationally detail-oriented with a proactive approach to process improvement and risk escalation related to user access controls.