Analyst - Deposit & Payment Operations
First Citizens India (company site, opens in a new tab)3–6 yrsBengaluruOn-siteDirect career pageEst. 7–12 LPA
Posted 8h ago
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Job description
Structured overview of role & requirements
About This Role
- Process complex multi-product financial transactions within Check and Exception Processing Services ensuring accuracy and consistency.
- Research and investigate financial transaction errors and client issues, providing timely, value-added solutions while adhering to service level agreements.
- Support continuous improvement by identifying process inefficiencies and assisting in department initiatives, ensuring compliance with regulatory and governance programs.
Minimum Requirements
- 3-6 years of experience in check and lockbox processing, preferably in US banking or related cash management and treasury domains.
- Degree or Master's degree in Banking and Finance.
- Intermediate to advanced Microsoft Office skills, especially Excel formulas and macros.
- Ability to support US shift timings (20:30-5:30 IST).
Ideal Candidate Profile
- Experienced in US banking operations with specific knowledge of check processing, positive pay, and lockbox.
- Demonstrates strong analytical, organizational, and decision-making skills under pressure in high-volume/high-risk scenarios.
- Capable of working independently with accountability while collaborating effectively with onshore teams and management to meet SLAs and improve processes.