ServiceNow - System Administrator
Northern Trust (company site, opens in a new tab)6+ yrsPuneOn-siteDirect career pageEst. 18–28 LPA
Posted 8h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage daily administration, operational support, security, and stability of the ServiceNow platform across Development, Test, UAT, and Production environments.
- Handle platform upgrades, patches, hotfixes, deployments, and production incident troubleshooting including workflows, integrations, authentication, and performance.
- Develop and execute Automated Test Framework (ATF) test cases; monitor platform health and support integrations with REST/SOAP APIs, IntegrationHub, MID Servers, and SSO.
Minimum Requirements
- 6+ years of hands-on ServiceNow platform administration and production support experience.
- Must hold ServiceNow Certified System Administrator (CSA) certification.
- Experience supporting enterprise-scale, multi-environment ServiceNow implementations.
- Work Experience Required: 6+ years explicitly mentioned.
Ideal Candidate Profile
- Experienced in managing complex production incidents, upgrades, patches, and code deployments in enterprise environments.
- Familiarity with ITSM, CMDB, HAM/SAM, SecOps, HRSD, or SPM modules and enterprise integrations including SSO, MID Servers, and privileged credential solutions like CyberArk.
- Comfortable working in highly governed or regulated enterprise environments collaborating with cross-functional teams including Security, Infrastructure, and Development.