Partner Solutions Specialist, Car
Expedia Group, Inc. (company site, opens in a new tab)2+ yrsGurugramOn-siteDirect career pageEst. 8–14 LPA
Posted 6h ago
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Job description
Structured overview of role & requirements
About This Role
- Investigate and resolve car rental issues on Expedia Group platforms, performing root cause analysis to reduce errors and protect supply health.
- Configure and test new car rental content to support feature and product launches.
- Provide escalation support, maintain partner relationships, improve operational efficiency, and produce data analysis and reports for internal and external stakeholders.
Minimum Requirements
- Minimum 2 years of relevant experience in a technical or technical operations role.
- Proficient in creating, modifying, and running SQL queries.
- Ability to communicate complex technical information clearly to diverse stakeholders.
- Willingness to work night shifts on four weekdays and one weekend day each week in Gurgaon, India, as part of a 24/7 global coverage model.
Ideal Candidate Profile
- Experienced in technical operations involving troubleshooting and content configuration in travel or related tech platforms.
- Able to work independently and set priorities in a fast-paced, diverse environment handling escalation and partner communication.
- Familiarity with Amadeus or Titanium, XML, programming, or AI tools is a plus but not mandatory.