Operations Team Member_SUPPORT SERVICES_0227_1288_1058592
Kotak Mahindra Bank (company site, opens in a new tab)5–8 yrsMumbaiOn-siteDirect career pageEst. 10–18 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Oversee credit bureau reporting processes ensuring data accuracy and regulatory compliance.
- Drive automation and process improvements to reduce manual tasks and enhance data quality.
- Manage end-to-end consumer dispute resolution within mandated turnaround times and prepare performance dashboards for leadership.
Minimum Requirements
- Bachelor’s degree in Finance, Accounting, or related field (Master’s or professional certification preferred).
- 5–8 years experience in project management, credit reporting, data quality management, or banking operations.
- Technical proficiency in credit data formats (e.g., RBI standard), SQL, and advanced Excel.
- Work Experience Required: 5–8 years as specified.
Ideal Candidate Profile
- Experienced in large dataset troubleshooting and credit data reconciliation with a focus on minimizing errors.
- Capable of collaborating with technology teams to develop automation solutions and embed quality checks.
- Able to mentor junior team members and manage cross-functional coordination for complex data issues and dispute resolution.