Process Trainer - Team Lead - LRM
Paytm (company site, opens in a new tab)3+ yrsChandigarhOn-siteDirect career pageEst. 6–10 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Design and deliver training programs to improve sales team knowledge and capabilities on lending products and sales processes.
- Create and maintain training materials such as presentations, manuals, SOPs, and e-learning modules, ensuring alignment with business and regulatory requirements.
- Evaluate training effectiveness and provide ongoing coaching and mentoring to sales teams to enhance productivity and sales conversion.
Minimum Requirements
- 3+ years of experience in Sales Training, Learning & Development, or Training Delivery in Banking, NBFC, Fintech, or Lending domains.
- Graduate or Postgraduate degree in any discipline.
- Strong understanding of lending products, sales processes, and customer acquisition practices.
- Willingness to travel extensively within the assigned area.
Ideal Candidate Profile
- Experienced in designing learner-centric training programs that combine classroom, virtual, and field-based methods.
- Proficient in stakeholder management and skilled at collaborating with business and subject matter experts.
- Capable of monitoring training impact through assessments and feedback to drive continuous improvement.