Sales Support Associate
Clarivate (company site, opens in a new tab)1+ yrsBengaluruHybridDirect career pageEst. 4–6 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide ongoing support for sales opportunities including renewal processing, change requests, and end-user inquiries.
- Identify and implement improvements in sales process efficiency by partnering with Business Information Systems (BIS).
- Manage Salesforce adoption and ensure accuracy and compliance in sales quotes and related processes.
Minimum Requirements
- Minimum 1 year experience in Customer Service environment involving CRM platforms, phone, email, or chat.
- Knowledge of Salesforce or similar CRM system; experience supporting sales cycle processes preferred.
- Work Experience Required: Minimum 1 year in customer service or related sales support role.
- Location: Bangalore, Karnataka, India.
Ideal Candidate Profile
- Experienced in sales operations and support within a CRM environment, ideally familiar with Salesforce.
- Strong analytical and problem-solving skills applied to sales order processes, billing, and contract management.
- Capable of collaborating effectively with multiple stakeholders including sales managers and partner groups to reduce sales friction.